Once i stated the subsequent 50 percent of my buy, the affiliate (leaving the microphone on) inquired to her fellow staff members if they'd that product (her tone doing this implied that if they did not, she would not get ready it for me). After i obtained my purchase, 50 % was Incorrect and/or lacking! I didn’t uncover this until finally I had been by now offering the meal to my spouse. I shouldn’t have had to examine to be certain my side was there, or that my consume was proper, And that i unquestionably must not have had to beg for my utensils and sauces, as if to provide them to me was these an endeavor. Intellect that my drive thru receipt reported nine:31pm, not even closing time nonetheless. There should have been no need to have for rushing.
Right after likely twenty minutes—recall, Other than drive-via, there was no other traffic coming into this put—the buy finally was All set.
I have provided a duplicate on the receipt Using the notes requested of me to generate on it Within this letter. But, I’m convinced that practically nothing will at any time appear of this letter; no tries are going to be created to produce up for this restaurant’s contribution to that nerve-racking, Frightening night.
At which place she rolls her eyes and yells for visitor to return pick up his buy. At this point I am seriously starting to get irritated. Irritated on the check out, in general, but especially with DaShon.
I mentioned that there are no indications or postings of any form that point out this. I then explained all I would like to do is have some sauce to take in my strips. Can’t you spare just one?
March six, 2014 at ten:28 pm My spouse and children And that i experienced the worst knowledge in our daily life to really see how cross contamination happens in and watching the method was Terrible, I viewed the manager and assistant manager make use of the cellphone even though serving food texting with the register even though having a buyer’s buy place the cellphone in his pocket and pick up serving utensils scoop French fries into a box I then went up into the counter and requested with the supervisor plus they both mentioned they was in demand I then questioned the assistant mgr. George to kindly throw out the food items clean his palms and stop cross contaminating the meals, now to be a customer in addition to a wellbeing treatment professional ought to I have to tell a Mgr.
I told him to fall my hen and he informed me it could consider A further 15 minutes. I explained ok I want your title and the store manager identify. He instructed me he don’t Possess a store manager identify and refused to provide me his title. Not one person has on badges in The shop. I instructed him Alright go ahead and do my get And that i’m intending to my car to acquire my telephone. When I walked in The shop he was to the cell phone While using the law enforcement indicating its a mad Girl up below and she received’t go away. Just one he by no means questioned me to leave and he termed me crazy. So Indeed I waited over the police bc I did practically nothing wrong. Of course the police didn’t do something and received his details for me. The store on 905 N Beltline in Grand Prairie Tx has the worst customer service and management I have ever observed!!!!
Neither had been edible And that i had to toss them away. The rooster was dry and gross. The only real redeeming grace you may have are definitely the biscuits! I’m glad we bought an additional six or we might have compensated near $20.00 and starved!! Many thanks for absolutely nothing!
Now, I spoke with one Common Supervisor, Xavier, concerning this. He instructed me to debate with my partner how the restaurant could ensure it is appropriate, with possibly an entire refund or possibly a substitution meal. When I called him back, he informed me that he not worked for the company and gave the identify and range of the individual who could enable me. I known as Brian Savage, and still left a concept. He under no circumstances returned it. I called the keep and spoke Together with the manager there.
As I pull my car or truck up, I understand he never ever gave me a receipt. No challenge, I believe they’ll deliver me a person with my get in a pair minutes. ten minutes go by, and I last but not least made a decision to enter the cafe to determine what could possibly be the holdup. I check with the Female with the front-counter register (DaShon, I’m undecided with the spelling, and I’ll explain why Soon) when they forgot about me exterior. She asks A further Lady who tells me “the batter Cook dinner is new and he didn’t batter the rooster†(or anything along People traces). Also the fellow at the rear of me was asking why his buy was delayed presently, at the same time. As personnel tried to figure out what was going on, I told the front-counter cashier (DaShon) which i never acquired my receipt Once i compensated for my purchase.
My mom is aged sickly, and taking good care of my father, he was in the car the two periods. She did not have to be talked to love that. My mom is a sweet lady. After i spoke to Supervisor Josh he remembered my Mother but mentioned she used profanity, but he couldn’t remember what she claimed. I understand he couldn’t remember , due to the fact my mom didn’t use any, I'm fifty decades outdated, and I haven't read my Mother swear, He Josh requires anger management lessons together with public relation classes or a while off When the pressure of his position is weighing much too enormously on him . I'll observe up on this. My mom was Concerned , in the popeyes afraid of not only verbally becoming abused , but of the Actual physical assault. I would like and need a solution, Thank you Dawn , the daughter of a fantastic Mother
December 19, 2014 at ten:fifty seven pm Amanda, I also am an personnel of Popeyes. They take care of their crew and shift leaders like XXXX, my GM has the worst attitutde she snaps at her team, doesn’t take accountablity for issues and isn't going to fix challenges. The management workers are the one types that get bonuses, Christmas parties and have treated to lunch or cost-free stuff. I’ve been requesting new shift chief shirts for months and continue to almost nothing, my shirts appear to be I work inside of a mechaincs garage, its so embarassing to put on Those people shirts.
February 4, 2015 at 8:28 pm I went to the Popeyes in Merriville, IN. I drove from the snow/blizzard and sat in traffic simply to get there and sat in traffic on other the way dwelling as a result of snow. At the time I acquired there I had to wait about thirty mins for my order. what you received’t do for All your family members lol In any case as soon as I created it home, weary and ready to take in, I realized that my purchase was wrong. I called the keep and spoke into the Supervisor Katelyn and defined to her my predicament She informed me that the business plan was for me to deliver the food items plus the receipt back again up there and he or she would change it. I questioned her if she could generate my name down and my order making sure that I am able to pick up it One more day due to the weather conditions. Her reply was “No, you’re planning to need to generate inside the snow to carry it again simply because theres almost nothing else I can perform for yourselfâ€. She went on to inform me that it’s not her problem and thats enterprise policy and when I wasn’t happy then talk with the GM tomorrow.
I also discover this identical supervisor demand 1 particular person for extra sause but this man that she had typed her numer in his cellular phone whilst sitting up top in the wood aspect up high by the ingesting region.One of several labored explained to The client the amount of it absolutely was for additional sauce and she took the sauce and gave it to the man cost-free. That nit rigjt Once i really have to purchase further sause. I went about 4_5.She's somewhat thick she experienced a blue shirt on I believe.The key reason why why I know the way a supervisor must act is since I had been a single. My cell phone number is 478-442-6979